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CUSTOMER SERVICE OPTIONS

1 Chat with us below
2 Email us at info@infinitynye.com
3 Call or text us at 844-348-3NYE

Please provide as much information as possible when contacting us so we can easily look you up in our system.

LIVE CHAT HOURS

Mon-Fri 10:00AM - 5:00PM
Chat will be available for extended hours on the night of the event.

Return Policy

If your event is cancelled, we will refund the amount you paid for your tickets (minus order processing, service and delivery fees) using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time. All Event personnel have the right to refuse entry to any ticket holder for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by the seller and is not grounds for a refund.

Refund and Exchanges

Due to limited capacity of our events. There are no refunds.

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